Support

We're here to help. Get assistance with wallet generation and security.

Documentation

Find detailed guides and technical information about wallet generation and usage.

FAQ

Quick answers to the most commonly asked questions about WalletGen.

Contact Us

Have a question that isn't covered in our documentation or FAQ? We'd love to hear from you.

Email Support

For general inquiries and support questions

support@walletgen.dev

Security Issues

For reporting security vulnerabilities

security@walletgen.dev

General Inquiries

For partnerships and business inquiries

hello@walletgen.dev

Important Notice

We cannot recover lost wallets: If you lose your seed phrase or private key, we cannot help you recover your wallet or access your funds. Always store your wallet information securely.

We never ask for your private keys: Our support team will never ask you to share your seed phrase or private key. Anyone asking for this information is attempting to scam you.

Verify the website: Always ensure you're on the correct WalletGen website before generating wallets or entering sensitive information.

Response Time

We typically respond to support inquiries within 24-48 hours during business days. For urgent security issues, we aim to respond within 12 hours.